Rewards Program

 

Frequently Asked Questions

  • How do I join Dharma Circle rewards program?
  • Create a customer account by clicking the Sign Up button further up this page.You must spend at least $1.00 AUD to enter the program and activate your benefits.
  • Does it cost anything to join?
  • There's no cost to join, but you will receive 50 bonus points when you join! To qualify for the benefits in each membership level, you must spend the required amount.
  • How do the memberships levels work?
  • You can find out which membership level you are in by clicking the rewards icon in the bottom right of the screen.The levels are based on the amount you have spent in the last 12 months.Level 1 is for members who have spent between $1.00 AUD and $499.00 AUD. Level 2 is for members who have spent between $500.00 AUD and $999.00 AUD.Level 3 is for customers who have spent over $1000.00 AUD in the last 12 months.
  • How do I earn Dharma Points?
  • Earning points is simple & you can earn them a number of ways. Shopping on our website is the easiest way & the level you are in will determine how many points you earn per $1.00 AUD you spend. You can also earn points by following us on Instagram, liking our Facebook page, celebrating your birthday or referring a friend.
  • What can I do with my Dharma Points?
  • You can redeem your Dharma Points for discounts on your orders after you've reached a certain number of points. You will eligible to a 10% discount once you reach 500 points or a 15% discount when you reach 1000 points and a 20% discount once you reach 1500 points.
  • How many Dharma Points can I redeem at a time?
  • How can I access my rewards?
  • What are the benefits of joining the rewards program?
  • Aside from earning points to redeem for discounts on your next orders, there are a number of other benefits depending on the Level of your membership. You can receive early access to products, free products once per year, exclusive offers only for members and entry to member-only competitions.
  • Can I transfer my Dharma Points to a friend?
  • No, sorry. Your points are not transferable and are attached to your customer account.
  • Can I combine my rewards with other offers, promotions or discounts?
  • Your rewards are not able to be combined with any other offers. If you choose to take advantage of another offer available, you can use your rewards on your next order, provided your reward has not expired.
  • Can I use multiple rewards at once?
  • No, you are only able to redeem one reward at a time.
  • What happens when I refer a friend?
  • What happens if I return an item that I've earned Dharma Points on?
  • If you return items from an order or cancel your order, the points you earned will automatically be deducted from your balance.
  • How do I get in touch if I have a questions about my points or rewards?
  • Please email us at hello@thedharmadoor.com.au with any questions about your points and rewards.
  • Do purchases prior to the rewards program counts towards my points?
  • No, you can only earn points on purchases you make after joining the program.